Our COVID-19 update – Stay with confidence.

Update 16/6/20

In the recent months, we have all faced unprecedented challenges as a result of COVID-19. The well-being of our guests and teams has always been of utmost importance to us and this has never been more true than it is now.

As we welcome you back to Chesil Beach Lodge from early July (subject to Government guidance), we are committed to operating to the highest levels of health and safety vigilance, providing you with the safest, most comfortable and flexible experience whilst enjoying the high standard of service expected of Chesil Beach Lodge.

We have devised a health and safety program in accordance with the HM Government, Public Health England and specialist advice from UK Hospitality – our support partner. Due to the constantly changing nature of this guidance, our internal operating practices and procedures will be continuously reviewed and updated as necessary.

We know we are living and working through challenging times, however, we want to reassure you that when coming to visit us and the beautiful Coastline, we are ready for you. Whilst our doors have been closed since late March, we have been supporting the NHS and key workers and are prepared for the changes needed to provide a safe and secure guest experience when we re-open.

If you do have questions or concerns please do not hesitate to contact us on 01308 897248 or by emailing us enquiries@chesilbeachlodge.co.uk

My teams and I look forward to welcoming you back to Chesil Beach Lodge soon.

Paul and Joanne Loud – Proprietors

Our Teams

• The health and safety of our team has been of the utmost importance during these times. All team members will undergo mandatory health and safety training, including enhanced cleaning protocols and personal hygiene training, ensuring a safe working environment.
• All team members will, upon returning to work, be required to follow official guidance on self-isolating should they feel unwell.
• All team members will be required to sanitise their hands at regular intervals.
• All team members will be required to wear PPE as appropriate.
• All teams will follow a policy of no physical contact and maintain social distancing, wherever possible.

Our Guests

• Helpful signage will be placed around public areas to aid social distancing and we kindly ask guests to respect these measures.
• Social distancing will be observed throughout Chesil Beach Lodge, with reduced capacity in our restaurant and bar area.
• The Proprietors are responsible for all aspects of our ‘COVID-19 Secure’ operating plan. You can contact us at any time prior to, and during your stay, should you have concerns related to this or any other matter.

Health & Hygiene

We are delighted to confirm we are taking bookings from Saturday 4th July onwards. We have elevated our rigorous cleaning procedures for all areas of Chesil Beach Lodge and introduced additional safety measures.

Public areas

• Increased cleaning and disinfecting of common touch points, e.g. lobby areas, public bathrooms, dining chairs/tables.
• Hand sanitising stations will be in place throughout Chesil Beach Lodge.
• A one-way system will be in place to uphold social distancing measures.
• Non-essential items have be removed to reduce cross-contamination. e.g magazines and board games.

Guest Bedrooms

• Your bedroom will be cleaned prior to your arrival with extra care.
• Non-essential items will be removed to reduce any contamination risk.
• We have placed individual amenity bottles in bedrooms, please feel free to take any away that are partly-used as they will be disposed of when you depart
• Please use your bedroom toilet rather than toilets in public areas
• Please wash your hands when returning to your bedroom
• Housekeeping will be available on a request basis only and we kindly ask guests to strip their own beds and place the lining into bags provided and vacate their room and ventilate prior to our housekeeping teams entering.

Flexible Booking

We have also updated our reservation and cancellation policy to provide you with more flexibility and peace of mind when booking accommodation at Chesil Beach Lodge.

For new bedroom reservations booked directly with Chesil Beach Lodge for travel dates between 4th July and 31st December 2020:

• At the time of booking, a deposit equivalent to the value of 25% will be payable.
• If you need to cancel due to COVID-19 and have given 48 hours notice prior to your arrival date, your deposit can be transfer to another suitable date.
• Any cancellations or amendments within 48 hours , will result in our retaining the charge for the first night of your stay.
• For reservations made via third parties, including online travel agents, travel professionals or as part of a group booking, please contact your booking provider or meeting planner for additional information on their policies.