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Terms & Conditions

Prices

Prices quoted are for the basic number of guests stated (2 guests for all accommodation except Chesil Apartment which is 4 guests). If booking more than the basic number of guests (where permissible) please be sure to add and pay for extra guests, foldaway beds, bedding and towels. Book online or call 01308 897428

Deposit

A deposit of 25% (subject to a minimum charge) is requested when booking. The full balance on self catering accommodation is due 28 days before arrival. The full balance on B&B is payable on arrival. If your deposit is not received within 7 days of the booking date we reserve the right to re-market the accommodation. Please note that we do not have a facility to pay by card – payment of the balance on B&B bookings on arrival is by cash or BACS payment only.

Booking

We have an online booking system for your convenience so that you can check availability and book quickly. However, if you do not see what you are looking for or have any questions, please do not hesitate to contact us on 01308 897428 or enquiries@chesilbeachlodge.co.uk. Please check our booking calendar for last-minute special offers due to cancellations.

Arrival

You are welcome to arrive any time between 4pm and 7pm. Earlier and later arrivals can often be accommodated by prior arrangement. However, as a small family run business, arrivals later than 10pm cannot be accommodated. If arriving early without prior arrangement you are welcome to leave your car in the car park and return later.

Departure

Departure time is 10.30 am.

We ask that all accommodation is left clean and tidy on departure and for any breakages or damage to be brought to our attention and rectified or paid for. In self catering accommodation we ask that dishwashers are emptied and washing up put away.

Cancellation / curtailment

Should you need to cancel your holiday we will try to re-let the accommodation and if successful we will refund any monies due to you, less a fee of £10 to cover our administration costs. If we are unable to re-let, any payment(s) received will regrettably be forfeited and/or any payments outstanding will have to be paid in full.

If you curtail your holiday (leave early) having not paid in full, then the full amount will be due unless we are able to re-let the remaining nights of your booking.

We would suggest you consider holiday insurance to cover any potential losses.

Dogs

We are dog friendly. Dogs are welcome (subject to additional tariff) in all our accommodation except Golden Cap and Hardy Studio. However, there are a few doggy rules to follow:

No other pets are allowed.

Smoking

Smoking is not prohibited in the accommodation under any circumstances and we reserve the right to ask you to leave the premises without refund if this rule is broken.